Resources
Welcome to the PrologMobile Resource Center
read all about us
Stay Updated Through Our Blog
LaptopIQ Powers a Real Circular Economy for MacBooks
Why Device Intelligence is Transforming the Insurance Industry
Clean Data, Clear Profits: Why Normalization Matters
Why Your IMEI Number Matters More Than You Think
The Lifecycle of a Smartphone: Where Do Devices Go After Trade-In?
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Events
Frequently Asked Questions
GENERAL
How can we access your data?
There are three ways to access our data today. The most popular way to access our information is through our set of APIs. We also have a WebUI where you can run IMEI data when needed. Lastly, you can access our data through our channel partners, mce Systems, Blancco, FutureDial, and Phoenix Innovations.
Where do you get your data from?
Today, we rely on OEM and Carrier Partners as well as trade organizations for our data feeds. We also are connected to GSMA for our global Blocked List status checks. Additionally, we create new data points, which we call synthetic artifacts, from our expansive device technology database.
Why should we choose PrologMobile?
We have the industry knowledge to help your organization develop more intelligent value base decisioning. Our data is accurate and scalable. We continue to develop new data attributes that affect the way we all process and manage connected devices. We will work with you to develop custom data solutions for your unique business.
What products do you offer?
IMEI Analytics
API Services
Device Compatibility
MacBook Data
RaaS – Repair as a Service
PSR – PhoneSpection® Report (PSR)
How long have you been doing this?
We have been providing industry changing data to our clients since August 2017.
Does PrologMobile block / lock / unlock phones?
No. Blocking or locking a device is not a part of the PrologMobile service. PrologMobile only reports and processes data from the entities that block / lock devices, and our data sources include carriers / operators (such as AT&T, T-Mobile, etc.), as well as the lost/stolen databases used by carriers and law enforcement in multiple countries. A typical block might arise from the following:
- Unpaid bills or payments are due on the device, or;
- The device may still be under contract with a carrier, or;
- The device may have been reported Lost or Stolen.
Additionally, Find My iPhone (FMiP) and corporate Mobile Device Management (MDM) services may still have the device “in contract”. These are typical responses that may be reported by PrologMobile to your point of device intake. Details of the blocking condition may be confirmed by your device intake contact.