Verizon Financial Eligibility Check

This data check is critical to understanding a device’s financial relationship with Verizon. These statuses significantly influence a device’s value and potential reuse options.

Devices may appear clean today, but financial red flags, such as “UNPAID BILLS” or “DEVICE UNDER CONTRACT”, can change to “FRAUD” in a matter of weeks. These early warning signs can signal a future block or failed resale. With this check, you get ahead of those issues and make smarter, lower-risk decisions across your device lifecycle.

This check should be used before or at device acquisition, or pre-resale, for devices coming from or redeploying to North America. Utilizing this check early in your device lifecycle will help reduce risk, avoid costly returns, and ensure clean inventory decisions. All before reactivation or resale is attempted.

VERIZON STATUS

Relays the current ESN status of the device:

CLEAN: The device is eligible for activation.
FRAUD: There is a fraud alert attached to the device.
LOST/STOLEN: The device has been reported lost or stolen and has limited reuse options.

FINANCIAL STATUS

Relays potential flags regarding the financing of the device:

ACTIVE ON AN ACCOUNT: The device is tied to an active Verizon account that is currently in good standing.
CLEAN: The device is eligible for activation.
LOST/STOLEN: The device has been reported lost or stolen and has limited reuse options.
NOT FOUND: The device was not found to have any association to Verizon.
PHONE IN BOX (PIB) LOCKED: The device must be initially activated on a specific or point of sale network provider only. This can impact device activations for corporate accounts versus individual activations.
UNPAID BILLS: The customer has not fulfilled their service contract or has an outstanding balance on their account.

DEVICE INSIGHTS

Relays potential flags regarding the contracts of the device:

PREPAY DEVICE SERVICE ONLY: The device is only eligible for prepaid service plans on Verizon.
DEVICE PAYMENT PLAN ACTIVE: The device is identified as being active on a current Verizon payment plan.
REPORTED FRAUD or NON-PAY: The device has either been reported/identified as fraudulent, or has unpaid bills attached to it.
REPORTED LOST/STOLEN: The device has been reported lost or stolen and has limited reuse options.
NOT FOUND IN VZW DMD: The device was not found in the current Verizon Device Management Database.
DEVICE ACTIVATED ON VZW NETWORK: Currently active on Verizon or Verizon-attached MVNO.

ACTIVATION INSIGHT

Is device currently active on Verizon or MVNO:

ACTIVE: Currently active on Verizon or MVNO.
NOT ACTIVE: Currently inactive on Verizon or MVNO.